Terms and Conditions & SMS Terms of Service
Last Updated: Dec, 6 2025
1. Program Name & Description
Program Name: PitchPaws SMS Messaging Program
By joining our SMS messaging program, you agree to receive recurring automated text messages from PitchPaws Marketing. These may include
• Booking confirmations and reminders
• Review requests
• Service updates
• Marketing promotions
• Pet-industry tips and notifications
Consent to receive messages is not a condition of purchase.
2. Eligibility
You must be at least 18 years of age to use our website and SMS services. You agree that the information you provide is accurate and complete.
3. Opt-In & Confirmation Message
You may opt-in by
• Completing a website form
• Checking a consent box during onboarding
• Responding to an SMS keyword we provide
After opting in, you will receive a message similar to
“You are subscribed to PitchPaws Marketing alerts for bookings and updates. Msg & data rates may apply. Reply STOP to opt out, HELP for help.”
Message frequency varies based on interaction.
4. Opt-Out Instructions
You may cancel SMS messages at any time.
Text STOP to the number sending you messages.
You will receive one final confirmation message and no further SMS messages will be sent unless you opt-in again.
5. Rejoining the Messaging Program
If you previously opted out, you may re-subscribe by opting in again through any approved method. Your participation will follow the most recent version of these terms.
6. Help & Support
If you need assistance
Text HELP to the number messaging you
or email Contact@pitchpawsmarketing.com
We will provide support details in response.
7. Rates, Frequency & Carrier Disclaimer
• Message and data rates may apply
• Frequency varies
• Carriers are not liable for delayed or undelivered messages
For billing questions, contact your wireless carrier.
8. Privacy & Mobile Information
Your data is governed by our Privacy Policy:
https://pitchpawsmarketing.com/privacy-policy
We respect your privacy
• Mobile information is not shared with external parties or affiliates for marketing
• Shared only with necessary providers who enable SMS delivery
• Opt-in data and consent are never used for unrelated purposes
All categories of data handling exclude SMS opt-in and consent information.
9. Prohibited Content
You agree not to request or transmit
• Phishing or social engineering
• Illegal content
• Restricted “SHAFT” content
(sexually explicit, hate speech, unlawful alcohol/firearms promotion, tobacco/vaping promotion)
• Spam or deceptive messages
Violations may result in suspension of messaging access.
10. Compliance with A2P & Industry Standards
We follow applicable A2P messaging regulations including CTIA, carrier rules, and consent-based guidelines.
Non-compliant content may result in
• Carrier fines
• Blocked messages
• Suspension of messaging routes
If fines occur due to content you provided, you may be responsible for those amounts as allowed by law.
11. Website Usage Terms
All website content including text, graphics, logos, and media belongs to PitchPaws Marketing or licensed sources. You may only use the site for personal/business evaluation of our services.
We do not guarantee a specific business result such as revenue or customer growth.
We may update, modify, or suspend the website or messaging features at any time.
12. Limitation of Liability
PitchPaws Marketing is not liable for
• Indirect or incidental damages
• Delays or failures in messaging
• Decisions made based on content from our services
If liability is required by law, our maximum liability is limited to the total amount paid for services in the prior three months.
13. Indemnification
You agree to indemnify PitchPaws Marketing against claims or damages arising from
• Your violation of these Terms
• Content you request us to deliver
• Your misuse of the website or SMS program
14. Governing Law
These terms are governed by the laws where PitchPaws Marketing is registered.
Disputes will first be handled through good-faith negotiations, followed by local courts if needed.
15. Updates to These Terms
We may change these Terms from time to time. Updated versions will include a revised “Last Updated” date. Continuing to use our services means you accept the updated Terms.
16. Contact Information
PitchPaws Marketing
Email: contact@pitchpawsmarketing.com
Website: https://pitchpawsmarketing.com
